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You'll bring the passion.
We'll bring you the opportunities.
 
Digital opportunities
£Competitive Newbury
 
Vodafone is creating a new digital team. And when we say team, we're not just talking about a couple of web designers. We're looking to recruit web developers, copywriters, art workers, traffic managers, information architects, account managers, account executives - the complete package.
 
We're basically building a brand new agency from scratch, right here within Vodafone. And it promises to be huge. As part of the team, you'll be responsible for every aspect of our digital output. Websites, banners, apps, emails, mobile content and everything in between. Using all your digital savvy, you'll ensure we connect with our customers in a compelling way - and stay at the top of our game.
 
Principal Information Architect
 
Role Purpose
 
As a senior Information Architect within the online production team you will be responsible for the strategic IA direction of the entire Vodafone UK Web Estate. In this role you will responsible for the Architecture layer within one of the UK's premium telco sites. Possibly from a mixed Project Manager/Information architect background, the ideal candidate would be an Information Architect whom has come from a project manager background OR a Project Manager who have had some strong commercial experience in User Experience/Information Architect in their role. However IA will remain very much at the heart of what you provide. The successful candidate will be responsible for creating amazing wireframes, site maps and user journeys. But also someone with good presentation skills that will be able to explain IA/UX benefits to project heads and senior member of staff
 
Essence of Role - Key Accountabilities

• Impact on the business
• Lead the development and communication of Architectural models to categorise and structure information
• Translate domain models into URL schemas, site maps and prototypes
• Provide IA thought leadership across a number of different projects
• Inform product strategy by influencing stakeholders
• Work with software engineering and design teams to realise effective, user-centric design of the Vodafone product offering
• Provide usability/accessibility/SEO advice on products
• Provide IA consultancy to independent companies working on projects where required
• Customers, supplier and third parties
• Producing IA that will be attractive to the target user, has a logical navigation system & has all the features required.
• Testing, and be responsible for producing test plans that assure the site for functionality in different browsers and platforms.
• Feeding into the process thatmeans all material on the web site is accessible to all groups including those with disabilities, as well as working to future define those standards from an Architectural point of view
• Leadership and teamwork 
• Become the subject matter experts for all IA expertise and development within the Vodafone web domain
• Working directly with user experience teams, producers, developers, designers as well as business stakeholders to deliver change
• Innovation and change
• Keep abreast of new emerging web technologies to ensure VF stays on the front foot with its web presence

Knowledge and experience

• Be a highly effective communicator at all levels, with the ability to influence and challenge stakeholders
• Experience of leading the IA on projects in an agile and waterfall environment with     multi-disciplinary teams.
• Experience of working on data driven, dynamic web applications.
• An understanding of web standards and SEO
• Experience of assessing sites for usability/accessibility issues
• Experience of developing for multiple platforms (eg desktop, mobile)
• Basic understanding of project management principles
• Experience of developing IA technical documentation (eg interactive prototypes, user flows, use cases, wireframes)

Communication

• Strong communication skills with the ability to articulate complex architectural discussions in plain English to enable not technical stakeholders to understand easily
• To act as the Single Point of Contact within the Vodafone web production team 

Role Dimensions

• String understanding of the value of any digital change v the effort required to deliver it
• Effective relationship building across internal & external parties from an IA perspective
• Full compliance to the VF online quality & standards framework
• Ability to work with both internal & partners teams as one entity, and to lead those teams
• Work within a culture across all development resources of pragmatism & speed to screen

Typical Outputs

• High quality IA that is fully compliant with VF online quality & standards
• The development of re-usable/modular functionality that is maintainable as well as consistent across the site
• Subject matter knowledge on IA, consistent application across domains as well as across different production teams
• Recommendations that influence implementation of creative solutions that provide business & customer value
• Coordination with technology architects to ensure the successful integration of front & Back End technologies.
• High level of governance to the entire Vodafone online domain, across multiple platforms.         

Vodafone WayBehaviours
 
Customer Obsessed - We are passionate about exceeding expectations
Innovation Hungry - We create and deliver new products, services and ways of working that delight our customers
Ambitious & Competitive - We bring energy and passion to our work and always aim to beat the competition
One Company, Local Roots - We work across Vodafone to achieve the best outcome for customers, employees and shareholders
Speed - We drive speed to market.  We relentlessly prioritise and pursue the outcomes that matter to our business
Simplicity - We make things simple for our customers, partners and colleagues
Trust - We are reliable and transparent to deal with.  We deliver for others and trust others to do likewise

Person Specification - Technical/Professional Expertise
 
Essential

• Extensive experience developing interactive products
• Expertise in consumer and eCommerce, web application interfaces
• Ability to work with templates and content management systems
• Experience leading and/or observing user research and usability testing and in translating results into design decisions
• Ability to document designs in scenarios, workflows, site architectures, interaction notes, and page template/wireframe formats.
• Strong user-centered design orientation
• Strong team collaboration and facilitation skills
• Proven ability to work in a large blue chip corporate environmen
• Attention to detail
• Excellent oral and written communication and presentation skills

Desired

• Solid understanding of digital project management methodologies & tools
• Stakeholder management experience with responsibility for peer-level stakeholder relationships at a working level
• Proven team-building skills would be desirable
• Use case and functional requirements development preferred

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