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At Vodafone, our Performance team is the place to be right now. It's a brand new team dedicated to understanding and improving the experience of end users and customers.

When you join us as an IT Performance Analyst, you'll gain a detailed understanding of each application to see what makes it tick, and then find ways to make it even better. That's going to involve using the latest performance management tools to create the next generation of performance metrics.

Simply put, this is your chance to have a hand in the creation of a new way of working for IT - with the kind of support and technology that you won't find anywhere else.

Vodafone

As Vodafone continues to evolve, our commitment to innovation has never been greater. Already the world's leading mobile telecommunications company, our goal is to pioneer a world of total communications solutions, where fixed, mobile, voice and data will all become one. And with approximately 343 million customers to cater for across the globe, there has never been a better time to jump on board - whoever you are and wherever you come from. The role of IT Performance Analyst will be a key position within the Information Technology Department.

As an IT Performance Analyst your main responsibilities will involve:

* Improving operational performance and quality while keeping costs low
* Monitoring performance trends and providing the most appropriate course of action
* Making sure that service improvement programmes are in place for all longer-term performance issues
* Leading performance review meetings
* Delivering user-friendly presentations to senior stakeholders

As an IT Performance Analyst your skills and qualifications will ideally include:

* Scripting ability in any language
* Extensive Windows and Unix experience
* Experience of performing database queries
* A Six Sigma Green Belt
* Experience of working in an IT performance management function

What we will be looking for in you:

You'll need to show us outstanding communication and relationship management skills.
Please apply with your CV in English as well as your current salary details.